We’ve pulled together the most frequently asked questions about Skoog to help you find out everything you want to know about the music device! You can search the FAQs using the box below. If you can’t find an answer to your question, please contact us here and the team will be happy to help.

  • About Skoog
  • Is Skoog 2.0 covered under a guarantee?

    Yes, your Skoog is covered by a two year guarantee. If items are deemed to be defective, not fit for purpose or of unsatisfactory quality within that time, and after the goods have been accepted by the customer, the item can be returned for repair or replacement free of charge. The carriage costs for such returns must be met by the customer. The guarantee does not cover repair or replacement of accepted items that have become defective due to wilful or accidental damage.

    Repairs outside of guarantee

    Should your Skoog become damaged due to wilful or accidental damage, or outside the terms of guarantee, it can be returned to Skoogmusic Ltd for refurbishment. The cost of returns for repair outside of the guarantee terms must be met by the customer. Please email support@skoogmusic.com for a repair quotation, including details of how the damage occurred. Please attach digital images of the damage to help us estimate the cost of repair.

  • How sensitive is Skoog?

    Skoog 2.0 needs just 500g of pressure to compress the foam enough to activate the sensor. The sensitivity is also adjustable, and by turning it up simply resting your hands on the Skoog should be enough to activate the sensors.

  • How much is Skoog?

    The Recommended Retail Price (RRP) of Skoog 2.0, which includes the iOS App and Skoogmusic software for Mac/PC, is £199.95 / $299.95 USD.

  • Do I need to be a musician to use the Skoog?

    Not at all, Skoog is really easy to learn and helps people new to playing music to learn about music and sound as they experiment with musical expression, from pitch, timbre and dynamics through to scales, instruments, recording and editing.

  • Will this teach me how to play a ‘normal’ instrument?

    Skoog can’t teach you how to play another instrument as such, but it does help people new to playing music to learn about music and sound as they experiment with musical expression, from pitch, timbre and dynamics through to scales, instruments, recording and editing. This is the grounding you would need should you wish to try out other musical instruments.

  • How is Skoog 2.0 different from Skoog 1?

    For this new version of the Skoog, we have completely redesigned our sensor to fully exploit the opportunities for dynamic control, our manufacturing process, tooling…everything! We have listened to our users, and are answering some of our most popular requests: it’s wireless, iOS compatible, and more affordable.
    The new sensor has a much higher polling rate than the old Skoog, and the Bluetooth Low Energy (LE)firmware has been reengineered to confirm to Apple’s Bluetooth LE MIDI specifications. Skoog 2.0 can also communicate with your Mac/PC using USB. For those who want to get straight to the source data we’ll be releasing an API in the future so you can start using Skoog 2.0 in your own applications.We can’t wait for developers to start exploring different uses for Skoog 2.0! If you are interested in getting your hands on the API, please email support@skoogmusic.com.

  • Isn’t it just a MIDI controller?

    Definitely not! Skoog is so much more than a MIDI controller – the core sounds available are dynamically generated by a built in software synthesiser, which translates your expressive gestures into musical sounds. The soon-to-be-released Mogo software uses dynamic subtractive synthesis to make Skoog 2.0 more expressive than ever.

  • Are those just buttons on the sides of Skoog?

    The buttons act as a visual “lure” and give you better directional control whilst playing. Skoog is in fact touch-sensitive all over (with the exception of the base).

  • How hard should I press? Isn’t it too easy to just knock Skoog over?

    Skoog 2.0 is more tactile than ever, needing just under 500g of pressure to activate, so if you keep knocking it over, you are pushing too hard! The average weight of the human hand and forearm is around 2kg so try resting your hands on Skoog and gently flexing to play.

  • What else do I need to play sounds with the Skoog?

    Nothing! Just the Skoog, the Skoog App or software and your iPad/computer, and you are good to go! You can expand the range of sounds you can play with your Skoog using free Apps like Noise by Roli or Modular by Pulse code.

  • Where does the Skoog get power from?

    Skoog 2.0 gets its power via USB when connected to a desktop computer or laptop using a USB cable, or from its internal rechargeable battery, which charges via USB, when operating in wireless mode with an iPad or iPhone.

  • Can it sound like a flute?

    Yes it can! Skoog can be used as a MIDI controller for Apps like GarageBand where you can choose from a range of sounds including flutes. The main ‘voice’ of the Skoog is generated by a virtual synthesiser in the Skoog App and this offers a range of synth styles as well.

  • Where to Buy
  • Where can I buy Skoog 2.0?

    You can purchase Skoog 2.0, which includes the iOS App and Skoogmusic software for Mac/PC, from Apple.com or from our Education Partners, as well as in selected Apple retail stores across Europe (PDF). Skoog 2.0 costs £199.95 / $299.95 (USD).

  • How much is Skoog?

    The Recommended Retail Price (RRP) of Skoog 2.0, which includes the iOS App and Skoogmusic software for Mac/PC, is £199.95 / $299.95 USD.

  • Can I still buy Skoog 1?

    Yes you can, and the wired Skoog 1 is still available to buy from a selection of our Education Partners. Get in touch with a member of our team to find your nearest Skoog 1 stockist

  • Using Skoog
  • How sensitive is Skoog?

    Skoog 2.0 needs just 500g of pressure to compress the foam enough to activate the sensor. The sensitivity is also adjustable, and by turning it up simply resting your hands on the Skoog should be enough to activate the sensors.

  • How do I turn it on and off?

    There is a small button on the base of your Skoog. Press once to turn your Skoog on. The battery indicator light will illuminate. Green means there is plenty of charge, red means it is low on power. Tap the button again to switch on Bluetooth and advertise.

    It is important to turn Skoog off when not in use so as to conserve battery power. To turn Skoog off simply press and hold the button on the base for 5 seconds, at which point the battery indicator will flash twice and turn off. Your Skoog is now powered down.

  • Can the Skoog connect by USB as well as Bluetooth?

    It certainly can! Your wireless Skoog 2.0 can connect to the computer via USB, the same way you connect it to charge up its battery. You will need the PC or Mac software to play the Skoog on one of these platforms.

  • How long is the battery life?

    Skoog 2.0 can be used for up to 10 hours between charges.

  • What is the wireless range of Skoog 2.0?

    Skoog 2.0 connects wirelessly via Bluetooth, and has a range of approximately 10 meters.

  • How hard should I press? Isn’t it too easy to just knock Skoog over?

    Skoog 2.0 is more tactile than ever, needing just under 500g of pressure to activate, so if you keep knocking it over, you are pushing too hard! The average weight of the human hand and forearm is around 2kg so try resting your hands on Skoog and gently flexing to play.

  • Does the Skoog need to be tuned? Can it be tuned to acoustic instruments?

    The Skoog App is tuned to concert pitch with A4=440Hz. The OSX/PC software offers micro tuning functionality for more demanding performance requirements.

  • What else do I need to play sounds with the Skoog?

    Nothing! Just the Skoog, the Skoog App or software and your iPad/computer, and you are good to go! You can expand the range of sounds you can play with your Skoog using free Apps like Noise by Roli or Modular by Pulse code.

  • Can I connect two Skoogs to the same device?

    Unfortunately, only one Skoog at a time can be connected to a device just now. However, we’re working on an update to allow you to connect up to two Skoogs at a time to the same device. Watch this space!

  • Where does the Skoog get power from?

    Skoog 2.0 gets its power via USB when connected to a desktop computer or laptop using a USB cable, or from its internal rechargeable battery, which charges via USB, when operating in wireless mode with an iPad or iPhone.

  • Can it sound like a flute?

    Yes it can! Skoog can be used as a MIDI controller for Apps like GarageBand where you can choose from a range of sounds including flutes. The main ‘voice’ of the Skoog is generated by a virtual synthesiser in the Skoog App and this offers a range of synth styles as well.

  • How many notes can I play with one Skoog?

    With our standard software you can play 5 notes at a time, with the ability to pitch bend between each to produce microtones. You can change notes on the fly, too!

  • Technical Compatibilities
  • Can I use Skoog with a Mac or PC?

    Absolutely! As well being compatible with your iPad and iPhone, you can use your Skoog 2.0 with your Mac or PC using our Skoogmusic software. You’ll need to download the software here then install it in order to run Skoogmusic on your Mac or PC

  • Can the Skoog connect by USB as well as Bluetooth?

    It certainly can! Your wireless Skoog 2.0 can connect to the computer via USB, the same way you connect it to charge up its battery. You will need the PC or Mac software to play the Skoog on one of these platforms.

  • What is the wireless range of Skoog 2.0?

    Skoog 2.0 connects wirelessly via Bluetooth, and has a range of approximately 10 meters.

  • Can I connect two Skoogs to the same device?

    Unfortunately, only one Skoog at a time can be connected to a device just now. However, we’re working on an update to allow you to connect up to two Skoogs at a time to the same device. Watch this space!

  • Does the Skoog only work with Apple devices?

    No, you can also use your Skoog with Windows on a PC or on a Mac. You’ll need to download and install our Skoogmusic software before you use your Skoog with a PC or Mac. Linux users, please get in touch.

  • Can I use my own sensor / controller with the App?

    No. The Skoogmusic app and the Skoogmusic OSX/Windows software only work with the Skoog device.

  • How does the Skoog work with a laptop / desktop computer?

    Skoog works with laptop / desktop computers, both Windows PCs and Apple Macs, via the Skoogmusic software platform. You can download the Skoogmusic software here.

  • Which iOS audio apps can the Skoog ‘play’?

    Skoog can talk to any app that supports MIDI. Examples are Garageband, NOISE by Roli, Nanologue, Orphion and ThumbJam. It is also compatible with Network MIDI, which will allow you to connect your Skoog to apps on any compatible device via your WiFi network.

  • What do I need to send MIDI from the Skoog to an external MIDI device?

    You can connect your Skoog to an external MIDI device using the Skoogmusic OSX software, via any sound card that has a MIDI output. The Skoog App also supports network MIDI.

  • What can I do with MIDI?

    MIDI is an easy way to connect different electronic musical instruments and allow them to ‘talk’ to each other. This is also how you can connect your Skoog to other synth apps on your iPad and record it in Garageband!

  • Does the Skoog output Standard MIDI?

    Skoog isn’t MIDI class-compliant, but with the Skoog App it can output MIDI and connect the Skoog to other applications.

  • Is the Skoog compatible with Android devices?

    Not yet. Please email info@skoogusic.com if this is something you would like us to prioritise.

  • Using the Software for Mac / PC
  • Does the Skoog need to be tuned? Can it be tuned to acoustic instruments?

    The Skoog App is tuned to concert pitch with A4=440Hz. The OSX/PC software offers micro tuning functionality for more demanding performance requirements.

  • Can I connect two Skoogs to the same device?

    Unfortunately, only one Skoog at a time can be connected to a device just now. However, we’re working on an update to allow you to connect up to two Skoogs at a time to the same device. Watch this space!

  • How do I get the Skoog Apps?

    The Skoogmusic app is available via the iTunes App Store. The Skoogmusic software for Mac and Windows is available for download from our website.

  • What is the hardware specification for Skoog 2.0?

    Connectivity: Bluetooth 4.0
    Range: 10m
    Latency: Conforms with Apple’s BLE MIDI Specification
    Data resolution: 10 Bit
    Power source: Battery
    Battery type: Lithium Ion
    Battery life; 10 Hours playing time
    Sensitivity: Adjustable from 500g+

  • Using the App for iPad & iPhone
  • What if I don’t know what key a piece of music is in?

    Don’t worry, the Skoog App has an Auto-Key detect function. As long as you are online it can look up the key of a song or piece of music and set it automatically on the Skoog so you can concentrate on rocking your socks off.

  • Does the Skoog need to be tuned? Can it be tuned to acoustic instruments?

    The Skoog App is tuned to concert pitch with A4=440Hz. The OSX/PC software offers micro tuning functionality for more demanding performance requirements.

  • Can I connect two Skoogs to the same device?

    Unfortunately, only one Skoog at a time can be connected to a device just now. However, we’re working on an update to allow you to connect up to two Skoogs at a time to the same device. Watch this space!

  • How do I get the Skoog Apps?

    The Skoogmusic app is available via the iTunes App Store. The Skoogmusic software for Mac and Windows is available for download from our website.